For so many people, the dream of working from home, either part or full time, has now become a reality. But for some, it can quickly become a nightmare when faced with all the tech and IT problems that used to be handled by someone else. One area where you can’t afford to have any problems when you’re flying solo is video-conferencing.
While there are many platforms to choose from like Teams, Meet or Webex, Zoom has become a dominant player this past year. It works well, is easy to use, is feature-rich and you can be confident that most colleagues or clients will have access to it. This means you or your team can connect and collaborate with confidence. Yet there’s more to Zoom than simply making a call. Let’s take a look at some best practices when using the app, including Zoom monitoring.
Set a recurring meeting
Rather than having to schedule a new invite every week for regular meetings, Zoom lets you create a recurring meeting. The immediate benefits are that you can lock in all the call settings on one invitation, and attendees join each time using the same URL. You don’t have to send a fresh one for each recurring meeting, and if you don’t have a fixed time, Zoom has a setting for that too.
Get a list of attendees
If your meeting has a lot of attendees – perhaps you’re holding a lecture or a training session – you’ll want to know who made it to the session. There are many reports built-in to Zoom and one of them is a Usage Report. Subject to the type of plan you have, as a meeting host you can navigate to your meeting’s report settings, adjust some parameters and easily obtain a list of attendees.
Share the meeting
Zoom lets you record your meetings which you can later archive or share as a video. It’s a valuable tool for people who couldn’t make it to the session. Paid members of Zoom can store the video in their Cloud account, then stream the content back to a web browser. There are a number of settings that enable you to choose how the meeting is recorded and from whose perspective.
What about Zoom monitoring?
It’s important when using a collaboration tool like Zoom to monitor its performance. That’s more than just checking call quality or bandwidth usage. Poor connectivity, service lag, up-time and security issues affect the ability for users to work effectively. These problems are not only frustrating, they waste time, lower productivity and affect client confidence. Zoom monitoring gives you the data you need to run successful sessions, head off most problems before they affect meetings and give your team the assurance they need to do their job well.
Zoom is an incredibly powerful tool for teams and clients to connect and collaborate outside traditional office environments. Used well, it has the capacity to form the backbone of your organisation’s communications strategy.