The easy solution to the Turbo Tax Error 42015 (Solution Guide)


A stable Internet connection is required for TurboTax to work online. Users around the globe appreciate Turbo Taxes’ features. Even though it is simple to use and has a simple interface, it is prone to many types of errors. TurboTax Error 42015 is just one of them. TurboTax errors of this nature are quite complex and require proper guidance. The following tips will help you understand how the Quickbooks error occurs, what causes it, and how to solve it. You need to follow the content carefully so you can understand the receiving error 42015. Let’s get started.

Introduction to the error 42015 TurboTax

Typically, an invalid proxy server specified at the time of an update causes the error 42015. The software may also trigger this message if it cannot access a proxy server. Users will be alerted to the error by a message that states “Error 42015: The proxy name could not be resolved: HTTP”.

TurboTax Error 42015: Causes and Solutions

Below you will find a list of the causes of Error 42015 TurboTax.

  • Incorrect download and installation of software
  • TurboTax incorrectly installed
  • A malfunctioning or corrupted program
  • Mistaken deletion of the application occurred
  • Malware or viruses that attack your computer

Turbo Tax 42015 Error Codes: How to Identify Them

Here are some of the indicators behind TurboTax Error 42015.

  • If you have a slow-running device, you will notice it right away
  • Upon receiving error 42015, you may experience a sudden system or device crash
  • The Windows operating system stops responding properly
  • Crashing and freezing would be common
  • “Error 42015: Could not reach the update site” will be displayed in the error message.

TurboTax Error 42015: Top Solutions to Fix

Before you begin implementing the solutions, it is a good idea to back up your data. In spite of the fact that there are almost no chances of losing the data, it is better not to take the risk. By going to the File menu and then clicking the Save As button in the upper-left corner, you can back up your tax data. Select the location for the backup. When you’ve done that, click Save and proceed as directed.

Using proxies is the first solution: Turn them off

You can access the Control Panel via:
  • From the Start Menu, select the Control Panel.
  • Select Network and Internet from the sidebar.
  • Connections can be found by clicking the button.
  • The LAN Settings button must be clicked to uncheck the option.
  • Save the changes and update the PC.
The following can be viewed in Internet Explorer:
  • Internet Explorer should be launched
  • Select the options icon in the gear icon
  • Navigate to the Connections tab and select LAN settings
  • Use a proxy server for your LAN by choosing “Use a proxy server for your LAN” 
  • Check the box and remove it
  • Your system can now be updated & saved.

General Troubleshooting: Solution 2

Here are a few troubleshooting tips to get you started. The following tips will allow you to resolve some of the most common TurboTax error codes.

  • Task Manager should be launched
  • Press CTRL+ALT+DEL at the same time
  • The list of running programs can be viewed
  • To access the Processes tab, click here
  • Stop each program one by one by highlighting it
  • “End Process” should be selected
  • The application that caused the error must be identified
  • You may have to reinstall the application after installing the updated version
  • The driver can also be updated through the Control Panel
  • Virus protection programs and Windows OS should be updated
  • It is also possible to reinstall the Run-Time Library
  • Disk cleanup should also be performed at the end.

Updates to the TurboTax manual can be downloaded as Solution 3

The problem need not always be related to your computer. Moreover, no server is error-proof, so there may also be problems with the servers that download the update. Despite the fact that you seem to have a normal Internet connection for other purposes, you may need to manually download the update.

  • You will need to close installturbotax com and any running programs in order to download the update.
  • Download the manual update file for the correct year. Generally speaking, you will need the 2017 file.
  • To begin updating your computer, save the file and open it after it has finished downloading.
  • Follow the instructions on-screen to complete the update. No automatic updates will be required now.

Those looking for solutions to Turbotax Error 42015 can find helpful content in our guide. If you go over the solutions carefully, we are confident you will be able to resolve this issue with ease. Contact us at any time for additional assistance.