Remote Desktop Solutions for Small Businesses: A Comparison


In today’s digital landscape, remote work has become a common practice for businesses of all sizes. Small businesses, in particular, can greatly benefit from the implementation of remote desktop solutions. These solutions allow employees to access their work computers from anywhere, providing increased flexibility and productivity. In this article, we will compare and analyze some of the top remote desktop solutions available here, helping small business owners make an informed decision about the best solution for their needs.


Remote desktop solutions enable employees to connect to their office computers remotely, accessing files, applications, and resources just as they would if they were physically present at their workplace. These solutions are designed to bridge the gap between remote workers and office-based systems, facilitating collaboration and maintaining productivity.

Benefits of Remote Desktop Solutions

Increased Flexibility and Productivity

One of the key advantages of remote desktop solutions is the freedom they offer to small businesses. Employees can work from home, on the go, or while traveling, without being restricted by physical location. This flexibility leads to improved work-life balance and increased productivity as employees can choose their preferred work environment.

Enhanced Security and Data Protection

Remote desktop solutions employ advanced security measures to protect sensitive business data. They often incorporate encryption protocols and multi-factor authentication to ensure that only authorized individuals can access the remote systems. This reduces the risk of data breaches and provides peace of mind for small business owners.

Cost Savings and Scalability

Implementing remote desktop solutions can result in significant cost savings for small businesses. They eliminate the need for maintaining expensive on-premises IT infrastructure and allow businesses to scale up or down easily, depending on their requirements. Additionally, remote desktop solutions reduce the need for extensive travel and allow businesses to hire talent from anywhere in the world.

Comparison of Remote Desktop Solutions

To help small businesses make an informed decision, let’s compare some popular remote desktop solutions:


TeamViewer is a widely used remote desktop solution known for its ease of use and broad feature set. It offers cross-platform compatibility, allowing users to connect to remote computers from different devices and operating systems. TeamViewer also provides secure data transfer and remote printing capabilities.


AnyDesk is another remote desktop solution that offers fast and efficient performance. It boasts low latency and high frame rates, making it suitable for resource-intensive tasks such as video editing and 3D rendering. AnyDesk supports file transfers, remote audio, and clipboard synchronization.

Chrome Remote Desktop

Chrome Remote Desktop is a browser-based solution developed by Google. It allows users to access their computers securely through the Chrome browser or a Chromebook. This solution is known for its simplicity and ease of setup, making it a popular choice for small businesses.

Windows Remote Desktop

Windows Remote Desktop is an integrated remote access tool included with Windows operating systems. It provides seamless integration with Windows-based computers and offers features such as remote printing and clipboard sharing. Windows Remote Desktop is suitable for businesses heavily invested in the Windows ecosystem.


Splashtop is a remote desktop solution favored by small businesses for its affordability and performance. It offers both remote access and remote support functionalities. Splashtop supports multiple monitors, file transfer, and collaboration features, making it suitable for teams working on complex projects.

Features and Functionality

When evaluating remote desktop solutions for your small business, consider the following factors:

Ease of Installation and Setup

The installation and setup process should be straightforward, even for users with limited technical knowledge. Look for solutions that provide clear instructions and intuitive interfaces to minimize the learning curve.

User Interface and Navigation

A well-designed user interface can greatly enhance the user experience. Look for remote desktop solutions that offer intuitive navigation and easily accessible features. This ensures that employees can quickly and efficiently perform their tasks.

Cross-Platform Compatibility

Consider the devices and operating systems used by your employees. Ensure that the remote desktop solution supports the platforms they are using, whether it’s Windows, macOS, Linux, or mobile devices such as Android or iOS.

Performance and Speed

Remote desktop solutions heavily rely on internet connectivity. Choose a solution that offers good performance and speed, allowing employees to work seamlessly without frustrating lag or delays.

Collaboration and File Sharing

If your small business requires collaboration among team members, consider solutions that facilitate file sharing, screen sharing, and real-time collaboration features. These capabilities foster teamwork and improve productivity.

Security Features

Security is paramount when accessing remote systems. Look for solutions that offer encryption, secure data transfer protocols, and multi-factor authentication to protect sensitive business information from unauthorized access.

Pricing Plans and Licensing Options

Remote desktop solutions typically offer various pricing plans and licensing options tailored to different business needs. Let’s take a brief look at the pricing structures of some popular solutions:

TeamViewer Pricing

TeamViewer offers both business and personal licenses. The business plans are tiered based on the number of concurrent sessions and include features such as user management, session recording, and custom branding. Pricing starts at $49 per month for commercial use.

AnyDesk Pricing

AnyDesk offers a range of plans, including free, professional, and power user licenses. The professional plan is suitable for small businesses and starts at $10.99 per month, billed annually. It provides additional features such as concurrent sessions and custom aliases.

Chrome Remote Desktop Pricing

Chrome Remote Desktop is free to use, making it an attractive option for small businesses on a tight budget. It doesn’t require any subscription or licensing fees, providing basic remote access capabilities at no cost.

Windows Remote Desktop Pricing

Windows Remote Desktop is included with Windows operating systems, making it a cost-effective choice for businesses already using Windows devices. No additional licensing fees are required for remote desktop access within the same network.

Splashtop Pricing

Splashtop offers business pricing plans based on the number of users and computers. The plans start at $5 per user per month, billed annually. Splashtop also provides a free trial, allowing businesses to test the solution before committing to a paid plan.

Customer Reviews and Ratings

To gain insight into the user experience and reliability of remote desktop solutions, it’s essential to consider customer reviews and ratings. Let’s look at what users have to say about some popular solutions:

TeamViewer Reviews

Users appreciate TeamViewer’s ease of use, extensive feature set, and excellent customer support. However, some have mentioned that the pricing can be a bit high for small businesses with limited budgets.

AnyDesk Reviews

AnyDesk receives praise for its fast performance, low latency, and intuitive interface. Users find it particularly useful for resource-intensive tasks. However, a few users have reported occasional connection issues.

Chrome Remote Desktop Reviews

Chrome Remote Desktop is highly regarded for its simplicity and seamless integration with the Chrome browser. Users appreciate the ease of setup and the fact that it is free to use. However, some have mentioned occasional lag during remote sessions.

Windows Remote Desktop Reviews

As an integrated solution, Windows Remote Desktop is well-received by users who appreciate its seamless integration with Windows devices. Users find it reliable and efficient for accessing remote Windows computers. However, some have noted that the setup process can be complicated for non-technical users.

Splashtop Reviews

Splashtop receives positive feedback for its affordability and strong performance. Users find it easy to use and appreciate the wide range of features offered. However, a few users have mentioned occasional connection stability issues.

Choosing the Right Remote Desktop Solution for Your Small Business

When selecting a remote desktop solution for your small business, consider the following factors:

Consideration of business needs and requirements

Evaluate your specific business needs, such as the number of employees, the devices and operating systems they use, and the level of collaboration required. Choose a solution that aligns with your business goals and requirements.

Evaluation of pricing and licensing options

Take into account your budget and the pricing plans offered by remote desktop solution providers. Consider the scalability of the plans, especially if your business is expected to grow in the future.

Reviewing customer reviews and ratings

Pay attention to the experiences of other users through customer reviews and ratings. Look for solutions with positive feedback in terms of performance, reliability, and customer support.

By carefully considering these factors, you can select the remote desktop solution that best suits the needs of your small business.


Remote desktop solutions offer numerous benefits for small businesses, including increased flexibility, enhanced security, and cost savings. By comparing popular solutions such as TeamViewer, AnyDesk, Chrome Remote Desktop, Windows Remote Desktop, and Splashtop, you can find the right fit for your business.

Remember to consider factors such as ease of installation and setup, user interface, cross-platform compatibility, performance and speed, collaboration features, and security. Additionally, review pricing plans, customer reviews, and ratings to make an informed decision.

With the right remote desktop solution in place, your small business can thrive in the digital era, enabling your employees to work efficiently from anywhere, at any time.

Frequently Asked Questions (FAQs)

What is a remote desktop solution?

  • A remote desktop solution allows users to access their office computers or systems remotely, enabling them to work from anywhere with an internet connection.

How can remote desktop solutions benefit small businesses?

  • Remote desktop solutions provide increased flexibility, productivity, and cost savings for small businesses. They enable employees to work remotely, reduce the need for expensive infrastructure, and offer scalability.

Which remote desktop solution offers the best performance and speed?

  • Performance and speed can vary depending on factors such as internet connection quality and the specifications of the remote desktop solution. AnyDesk is known for its fast performance and low latency.

Are remote desktop solutions secure?

  • Remote desktop solutions employ security measures such as encryption, authentication protocols, and secure data transfer to ensure the protection of sensitive business data. It is crucial to choose a reputable solution and follow best practices for security.

Can I access my remote desktop solution from a mobile device?

  • Yes, many remote desktop solutions offer mobile apps that allow you to access your remote systems from smartphones or tablets, providing flexibility and convenience for on-the-go work.