Many organizations are now adopting AI-based technologies to remain top among the competitors. In an age where customer priority should be given importance, your business needs to embrace intelligent solutions to serve the changing needs of customers. Microsoft Dynamics 365 AI(Artificial Intelligence)empowers customer interactions, helps businesses to resolve issues quickly, uncover new opportunities and promote business growth. Microsoft AI makes your business more resilient in the challenging landscape.
Let uslook, how Dynamics 365 AI can transform your business?
Microsoft brings AI to every aspect of business. With the intelligence of Microsoft AI, every user, across departments can make meaningful decisions. If your focus is on improving operational excellence, you can achieve it by making AI (Artificial Intelligence) accessible throughout your business. Dynamics 365 allows everyone to make informed decisions and resolve problems on their own with the help of AI tools.
Get deep insights: Dynamics 365 AI makes each interaction meaningful with insights about customer needs and behaviors. This helps your business to build robust customer relationships and boost satisfaction.
Unifies business: AI unifies relationships, business processes and data across applications, helping you get better understanding of your customers and organization.
Greater flexibility: AI enables your business to adapt to the changing market conditions and customer needs. This helps you stay competitive in the new business and economic landscape.
Empower Customer experiences with Microsoft Dynamics 365 AI applications
Dynamics 365 Customer Insights
Dynamics 365 Customer Insights enables you to deliver exceptional experiences to your customers. AI provides your teams with insights about opportunities and helps your business grow. This leading customer data platform brings together behavioral, demographic, and transactional data in real-time and provides the most up-to-date view of your customers.
Web analytics feature helps you understand what your customer are doing – track who is visiting your website and what they are doing. You can create insightful reports based on the real-time customer data, helping you make informed decisions and optimize customer journey.
Prebuilt AI allows you to identify high-value and at-risk customers, discover new audience, track business performance, and predict customer needs. You can visualize insights and make smarter decisions by connecting your data with Microsoft Power BI (Business Intelligence).
With world-class AI and analytics, Dynamics 365 Customer Insights can bring positive impacts to your business by strengthening relationships, improving customer satisfaction and customer loyalty.
Dynamics 365 Fraud Protection
Dynamics 365 Fraud Protection helps defend your business and customers against fraud with adaptive AI. Dynamics 365 Fraud Protection reduce fraud loss, enhance shopping experiences of customers, and protect customer’s confidential information with privacy. The application provides a device fingerprinting capability based on AI. It discovers fraud patterns on the returning devices, and this device identification can be used as input to fraud assessment process.
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Fraud protection mechanism employs various innovative and latest capabilities including graph explorer and scorecard, transaction acceptance booster, virtual fraud analyst, and AI insights. These capabilities combine to accelerate your journey towards a more secured environment. The solution effectively detects any anomalies in in-store transactions, as well as it empowers store managers to reduce losses by identifying potential fraud on returns and discounts.
Dynamics 365 Sales Insights
Dynamics 365Sales Insights provide insights from the data stored in Dynamics 365 and Microsoft 365. It helps your business deliver exceptional experiences to customers, reduce manual entry by using recommended actions and optimize the way you work with AI insights.
Dynamics 365 Sales Insights harness the power of AI and Microsoft Power Platform to help your business adjust to the challenging business scenarios. It guides you take the next best actions on insights proactively tap into the sales opportunities at right time and with right context, and close opportunities faster.
Dynamics 365 Sales Insights helps you make predictions based on historical data and sales pipeline. With productivity intelligence, conversation intelligence, guided selling, and many other capabilities, you can quickly transform opportunities and engagements into revenue.
Accelerate business growth with Microsoft Dynamics 365 provider
Integration of these Microsoft Intelligent applications to your existing Dynamics 365 helps you emerge successful. You can make the integration possible with the help of reliable and experienced Microsoft Dynamics 365 Partners.
If your business is in UAE, Qatar, Oman, KSA or any other regions of MENA, there are few Microsoft Dynamics 365 partners whom you can trust. Dynamics 365 consultants in UAE, Qatar, Oman, KSA etc can help you reap the benefits from Microsoft Dynamics Insights applications, enabling you to be more productive and growth oriented.