Why Is Microsoft Outlook Not Working?


The significant correspondence and communication happen through email services in today’s time and age. Here Outlook will come to your help. Outlook will allow you to send emails and receive emails. It will also help you manage the calendar, store all names and your contacts’ numbers. Another function of Outlook is to help you track all your tasks and make it more organized for you to be more productive in your work. Hence with Outlook, you will never forget to attach the file, miss your flight, and clean your folders. You can ignore a message or conversation that distracts you.

Nowadays, many organizations and individuals use Outlook for their emails as it is very simple and easy to use. It can be easily incorporated with MS office and Microsoft products. Even though it is the most popular, you may face the problem on Outlook the set of folders cannot be openedThis becomes a hindrance to the user in using the Outlook messages and also the emails. The reason for this error may be your Outlook was the improper setup of Outlook present on the screen or because of the corrupted files of PST, which are linked with Outlook.

Since there is no immediate solution to resolve the error that states, “Outlook the set of folders cannot be opened,” we will list below some steps to help you.

Method 1: try to Start Outlook in a Safe Mode

It is the simplest method to resolve the error. In the safe mode, Outlook will start with not loading the add-ins. Follow these simple steps to run Outlook in safe mode:

  • Start Run.
  • Command with clicking on Windows +R
  • Next, choose the profile
  • Click on ok
  • Click on accept.

Now, if Outlook starts, you know there was a problem with add-ins. Check on the status menu to know the computer is running in safe mode. Therefore now disable the add-ins by going to the File tab

  • Select options of add-ins
  • Select com add-ins from the manage box
  • Click on the Go button.
  • Deselect all the add-ins
  • Click on ok
  • Restart the Outlook.

Method 2: create a new Outlook profile

The Outlook profile has all the settings for the MS Office Outlook applications. Hence, if the profile is corrupted because of some errors, you will have to delete the account and create a new Outlook account. To open a new account, follows the simple steps given below:

  • Firstly, go to the control panel.
  • Choose mail.
  • Then, Select “Show Profiles, “which is available on the wizard.
  • A new wizard will appear on the screen.
  • Now click on the add button and name it.
  • Set all the details of your email account and set up a new profile.
  • Now new profile will appear on the General tab available in the mail dialogue box.
  • Now start Outlook with the new profile and then click ok.

When you have selected the new profile, restart MS Outlook, Outlook should usually start. This will mean that the Outlook profile was corrupted. Remove all the corrupt profiles and create a backup for this profile.


Outlook is very important for our emails and other services. But the Outlook, the set of folders that cannot be opened error can cause hindrance in operating our account and thus stop our daily activities. Thus we need to resolve this as soon as possible. You can resolve this using the above methods. The other methods are resetting the navigation pane, repairing the data files, removing your app from the mail, or starting Outlook from the taskbar. All of these methods will help you to resolve this error, and you can work tension-free.